Shipping, Delivery, and Tailoring Service Policy for India

At Gerard Paris, we take pride in offering a premium, personalized service that blends convenience, craftsmanship, and care. Our mission is to ensure a seamless and satisfying experience, from placing your order to receiving your perfectly tailored garments. Below is a detailed overview of how our process works, including shipping, delivery, and our exclusive tailoring service.

1. Processing Time

All orders are custom-made and processed within 4–6 weeks. Once your order is placed and payment is confirmed, our team will initiate the tailoring process.

2. At-Home Measuring Service

After the order is confirmed and payment is processed, our experienced tailor will contact you to schedule an at-home visit. During this visit, your measurements will be taken with care and precision to ensure a perfect fit. We work around your schedule to provide maximum convenience.

3. Production of Your Custom Garments

Once your measurements have been taken, your custom garments will be meticulously crafted by our team of expert tailors. We focus on every detail to ensure your clothing meets the highest standards of quality, style, and precision. The production process typically takes 4–6 weeks to deliver a truly bespoke result tailored exclusively for you..

4. Delivery & Quality Check

Once your garments are completed, they undergo a rigorous quality check to ensure every detail is flawless. Your garments will then be carefully pressed and shipped directly to your doorstep. Delivery is handled with the utmost care to ensure your garments arrive in pristine condition.

5. Final Adjustments at Your Convenience

After delivery, our tailor will visit you again to ensure your garments fit perfectly. If any adjustments are needed—such as shortening trousers or making minor alterations—we will handle them free of charge as part of our commitment to your satisfaction.

6. Shipping Costs

Standard Shipping: Free shipping on orders over $100 within India. Orders below this threshold will incur a flat shipping fee of 25 $
Express Shipping: For urgent delivery requests, express shipping options are available at an additional cost. Please contact us in advance to confirm availability.

7. Delivery Timeframes

We aim to deliver your products as efficiently as possible. The estimated delivery timeframes are as follows:
India: Delivery within 4–6 weeks after the tailoring process is complete.
Please note that delivery times may vary due to external factors such as weather, courier service disruptions, or unforeseen delays.

8. International Shipping

We are proud to ship worldwide! Please note that international orders may be subject to import duties, taxes, and fees, which are the responsibility of the customer. We recommend checking with your local customs office for details on potential charges before placing your order.

9. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor the status of your shipment through the courier’s website.

10. Failed Deliveries

At Gerard Paris, we understand the importance of your order, especially when it comes to once-in-a-lifetime events like weddings. We are committed to ensuring zero failed deliveries. Our team works diligently to ensure every order is delivered on time.

11. Lost or Damaged Shipments

In the rare case that your package is lost or damaged during transit, please contact us immediately at info@gerard-paris.com. We will coordinate with the courier to resolve the issue promptly and ensure your satisfaction.

12. Questions?

If you have any questions about our Shipping and Delivery Policy, tailoring services, or need assistance with your order, don’t hesitate to contact us:

Email: info@gerard-paris.com
Phone: [+49 (0)69 90 02 57 57

We’re here to assist you every step of the way, from tailoring your perfect garments to ensuring they arrive safely at your doorstep.